Email Fraud & Phishing Scams
Learn how to spot suspicious emails, protect your personal information from phishing and spoofing attempts, and report anything suspicious to abuse@firefirstcu.org for investigation.

Phishing and Spoofing
Fraudulent emails may look like official Firefighters First communications, but they are designed to trick you into revealing personal account information.
- Look closely at links: Hover over links to inspect the destination. If the URL looks suspicious (e.g.,
firefightersfirstcu.fakewebsite.com
), do not click it. - No personal info requests: We will never ask for your Social Security number, PIN, or account number via email.
- No urgent threats: We will never threaten to close your account if you don’t act immediately.
- No email-based updates: You will not be asked to verify information because of “system upgrades.”
- No surveys for money: If it sounds too good to be true, it probably is.
- Watch for errors: Poor grammar, typos, and clunky formatting are red flags.