Video Call
We provide our members an opportunity to video call with various departments
Video Call is quickly becoming a key way to communicate, but not everybody is comfortable with how to get started. We have provided some help guides to assist, but feel free to call us if you need help getting started.
How to get ready to talk with our Virtual Branch, Business Services, Real Estate and Firefighter Insurance Services teams through your mobile device or from a laptop/computer.
How to get ready to talk with Firehouse Financial and Trust Services.
Video Call (Monday - Friday 6:00 AM TO 4:30 PM PT)
Let’s have a conversation! Talk to us in person from wherever you are. We can assist you with all your banking needs via a personal video call.
For optimal performance, we recommend that you use Chrome as your browser.
Representatives
For Business Accounts & Loans
Rebecca Valderrama
Business Banking Specialist
Direct: (800)231-1626 ext. 7675
Email: rvalderrama@firefirstcu.org
Cristian Foronda
Business Banking Specialist
Direct: (323) 550-4994
Mobile: (323) 217-5594
Email: cforonda@firefirstcu.org
For Investment & Rental Property Loans
Ceasar DelToro
Commercial Business Development Manager
Direct: (323) 550-4977
Mobile: (323) 208-2451
Email: cdeltoro@firefirstcu.org
Karen Pak
Investment Property Specialist
Direct: (800)231-1626 ext. 7682
Mobile: (626)319-8085
Email: kpak@firefirstcu.org
Representatives
Pedro Cisneros
CUSO Financial Services L.P. (Member FINRA/SIPC)
Firehouse Financial
Firefighters First Credit Union
T: 323-550-4926 | M:916-667-2341 | F: 323-550-4960 | E: pcisneros@firefirstcu.org
Representatives
Brenda Alfrey
Firefighters First Credit Union
T: 800-231-1626 ext. 2360 | E: balfrey@firefirstcu.org
Tom O’Sullivan
Real Estate Processor
Firefighters First Credit Union
T: 800-231-1626 ext. 2420 | E: tosullivan@firefirstcu.org
Representative
Katherine Rose-Brownell, Trust Officer
Officer, Trust Relationship
Firefighters First Credit Union
T: 323 550-2225 | M: 323-541-5130 | E: krosebrownell@firefirstcu.org