Our new Firefighters First Credit Union website is all yours!
Redesigned to work harder for the Fire Family, our updated site features timely news, financial education, additional accessibility, online support, and so much more.
We've always kept it simple. Providing quality financial products and services to our Fire Family, removing the fear and uncertainty through personal banking. As we've grown over the years, we've relied on the integrity, knowledge, and passion of our employees, who provide high-touch personalized service to meet the needs of our members. We've gained the trust and respect of firefighters since 1935, earning a seat at their kitchen table as a trusted financial partner.
As we expand our services into states outside of California, our future looks bright. We're seeking talented individuals to join us along our journey, serving one member at a time, with old-fashioned personalized service that has made us the Credit Union we are today. If your passion is serving those who serve others, we have some great opportunities for you.
INTEGRITY: We focus on being of service, acting ethically, and building trust, doing what's in the best interest of our members.
COMPETENCE: We earn the right to serve our members by demonstrating knowledge, ensuring quality, and getting results.
EXCELLENCE: We demonstrate our passion and commitment to serving our members through leading by example, caring about means, and seeking improvement.
CURIOSITY: We challenge ourselves, each other, and show gumption, in exploring new ways to do things.
POSITIVITY: We remove barriers, assume best intentions, and have fun, while maintaining a degree of warmth.
HUMILITY: We respect each other, take pride in our work, and pursue learning, as we grow and work together.
We develop long-term strategic plans to meet our business goals, while comparing benchmarks and adopting industry best practices.
We create and implement individual performance goals to achieve our business objectives and develop our team.
We welcome change through continuous improvement of our products, services, and processes.
Our Open-Door Policy encourages collaboration, idea sharing, and open communication.
We honor behaviors congruent with our values, celebrate academic excellence, and recognize employment milestones.
We enjoy a diverse and complimentary workforce.
We recruit energetic team members who can detect problems and apply their creativity to solving them.
We train our teams to be resilient and flexible, and to participate in cross-functional projects.
We inspire our team members to harness their competence to accomplish extraordinary results.
Whether in a Regional Office or our Corporate Office, you will be recognized and valued as a vital contributor to our success.
We believe in promoting from within and providing career pathways across the organization.
Our leaders are role models, demonstrating strong ethics and standards, displaying consistency and a sense of authenticity.
Our Leaders coach and provide regular feedback through resources, being supportive and available to team members, and celebrating successes.
Our Leaders are decisive and hold team members accountable for their results.