Identity Theft

What You Should Do If Your Identity Is Stolen

  • Contact Firefighters First immediately 
  • Contact the 3 major bureaus
  • Close other accounts that you know have been tampered with

Protect Yourself

What You Should Do If Your Identity Is Stolen

If your name, account number or any form of personal identification has been used in a fraudulent scheme or transaction, you may wish to contact the appropriate agency.

Report Bank Account Fraud

Help protect yourself and others by reporting any instances of:

  • Bank Account Fraud-Report any fraudulent activity on your deposit account, such as lost or stolen checks, and other unauthorized transactions found in your statement.-Seek the assistance of from your friendly Firefighters First Credit Union by calling us at 1-800-231-1626.
  • Scams-File a complaint regarding internet-related fraud with the Internet Crime Complaint Center.-Report scams to your state Attorney General.-To learn more about these and other types of scams, please visit this FBI affiliate website.

Credit Bureaus

Request a copy of your credit bureau report and look for unknown inquiries or approved credit. Request a statement be placed on your record that no further credit be approved unless you are contacted directly before approval is granted.

P O Box 105069
Atlanta, GA 30349-5069
To order a report: (800) 685-1111
To report fraud: (800) 525-6285

P O Box 2002
Allen, TX 75013-0949
To order a report: (888) 397-3742
To report fraud: (888) 397-3742

Trans Union
P O Box 1000
Chester, PA 19022
To order a report: (800) 916-8800
To report fraud: (800) 680-7289

Report any bank account set up fraudulently under your name to:

Telecheck (800) 366-2425
National Processing Company (800) 526-5380
SCAN (Deluxe) (800) 262-7771
CheckRite (800) 766-2748
CrossCheck (800) 552-1900
Market Block List (888) 567-8688

These agencies will place information in their system about checks that are reported as stolen or lost. They will also make note of accounts that were opened for the purpose of true name fraud. This information is then made available to merchants who subscribe to their service.

Social Security Services

Report victimization and improper use of your Social Security number to:
Social Security Hotline at (800) 269-0271. The Social Security Hotline allows a victim of identity theft to report misuse of a Social Security number. You may also visit your local Social Security Office to obtain further information.

U.S. Postal Inspectors Office

Victims of fraud should contact their local post office to report any crime involving stolen mail or use of the mail in furtherance of a fraud scheme.

Local Police Departments

It is recommended that victims of identity theft file a police report with their local police department. Victims should keep a copy of the report for their records.

Department of Motor Vehicles

If your driver's license is stolen, report the theft immediately to your local Department of Motor Vehicles. Ensure that a duplicate license was not recently issued in your name to an imposter.

Other Support Agencies

Federal Trade Commission

The FTC Consumer Response Center (877-FTC-HELP) maintains a program to assist victims of identity theft. The Center logs complaints and provides assistance and information to victimized consumers to rectify damage to their credit and personal reputation.