Enroll in CardValet® Now To Protect Your Debit Card.

CardValet® is our newest Debit Card protection platform. Watch the video below to learn more. Click here to download the CardValet® app for your mobile device!

Note: CardValet® has replaced Guardian Text Alerts. You'll need to install the CardValet® on your smartphone or tablet to receive Debit Card alerts and notifications. A smartphone or tablet is required to use the CardValet® service.

Benefits

Your card on your terms. CardValet is a free app that gives you more control over your card activity. From your mobile phone, you can:

• Lock or unlock your Debit card with one touch
• Specify and monitor when, where and how your Debit card can be used
• Instantly act on transaction alerts

Download the FireFirstCU and CardValet apps via the App store or Google Play.

Turn Card On/Off

If you happen to misplace your card, leave it at a restaurant, you may temporarily turn your card off using the CardValet mobile app (similar to what you have seen on TV). This prevents the card from being used until you find it and does not trigger a new card replacement.

If you really can't find it, you have the ability to report it lost or stolen by calling 800-231-1626 and following the prompts to report the card lost and a new card will be issued.

Transaction Alerts

You may also set up custom alerts through CardValet. If you had previously registered your card with Guardian® Text Alerts, you will need to download the CardValet app and register your cards with the new program.

CardValet has interactive alerts to monitor transactions, usage preferences (dollar amounts, merchant types, GPS location with phone, etc.).

Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.
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Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.

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