Credit Cards

The conversion to our new credit card system is complete. While your card number didn't change, we have updated your account number. Please ensure to update all of your automatic payments from your old Visa account number to your new Visa account number. This will help you avoid failed payments on your accounts.

To update your Account Number:
• Login to Online Banking
• Select  "Move Money" from the top Navigation bar
• Select "Schedule a Transfer"
• Edit the existing scheduled transfer to your credit card
• Select the new account number from the "TO account number" drop down
• Change the start date to the next scheduled payment date


Our Visa Card options let you earn rewards and enjoy low interest rates. Either way, you win with a VISA® Credit Card from Firefighters First Credit Union!

Our Platinum, Business Platinum and CPF VISA® Rewards Cards are ideal for anyone who prefers to use a credit card frequently while making everyday purchases. With UChoose Rewards® you can earn 1 point per $1 spent. Shop like you normally would and watch the rewards add up. Then, redeem your points for exciting options like the latest electronics, trendy clothing, airline tickets – and more!

Your Security, Guaranteed.

Chip-enabled terminalYour Firefighters First credit card now includes chip-enabled technology. You'll enjoy greater security when making purchases at a chip-enabled terminal since the chip provides better protection against counterfeit fraud.

As the chip technology will soon become the security standard in the U.S., many merchants are beginning to accept chip cards and we want you to be ready!

Easy To Use

Use your credit card to make transactions at the same places you do today. For merchants who have chip-enabled terminals, insert your card and approve your purchase. Otherwise – swipe your card as you normally would.

Accepted Anywhere

Chip-enabled terminals are coming to stores throughout the U.S. so you'll be ready to use your card when you see the new terminals. You’ll enjoy greater acceptance when traveling, as chip cards are common in over 130 countries around the world, including Canada and the United Kingdom.

Reward Points
Platinum Visa, Business Platinum Visa and CPF Platinum Visa credit cards

• Earn 1 point for every $1 spent using the Credit card
• Points may be combined across accounts (business & personal)
• Existing points will roll over
• Points will expire after 5 years. All current points are being reset and will expire in 2020.
• New Reward Site with a wider variety of redemption options
• NEW Rewards Redemption OPTION: Members can redeem points for cash back, which will show as a credit on your card statement (which is like making a payment)
• To manage your Rewards, visit uchooserewards.com

Receiving Your Credit Card

Enjoy your new credit card at no additional cost.

PIN

You are able to choose a custom PIN after activation by calling (855) 574-1503.

Travel Notifications

If you happen to be travelling internationally, you may submit a travel form through online banking or call 800-231-1626 and follow prompts to general card inquiries.

Member Support

You have 24x7 support for any Debit card inquiries (such as activation, PIN selection, dispute/fraud, lost/stolen support) by calling (800) 231-1626.

Contact Information

• Activation/PIN Selection: (855) 574-1503
• Dispute/Fraud: (800) 231-1626
• Lost/Stolen: (800) 231-1626

Fraud

If you have had fraud on your card, please contact us at (800) 231-1626 and follow the phone prompts. We will block your card, complete fraud forms, and order new card for you.

Lost or Stolen

If you have a lost or stolen card, please contact us at (800) 231-1626 and follow the phone prompts (available 24 hours a day).

Apply Now

Firefighters First Credit Union

"Started in 1935, our purpose is to improve the financial lives of firefighters and their families."

- Firefighters First Credit Union

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*An Extraordinary Dividend Bonus or an Interest Refund may be declared at the discretion of the Firefighters First Board of Directors at year-end.

Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.
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