What's Next?

Now that you have received your new card from Firefighters First Credit Union:

  • Ensure that you activate your Credit Card by calling (855) 574-1503
  • For Debit Cards, please call (800) 992-3808 to choose a personalized 4-digit PIN 
  • Sign the back of the card on the signature strip

Your card will now be working and ready for use.

If you have a replacement or reissued card, here’s what to consider:

Contact merchants that may have your previous card number to process automatic payments. Examples include:

  • Gym memberships
  • Alarm monitoring companies
  • Toll Road speed pass
  • Club memberships
  • iTunes account
  • Any other automatic payments

Plus, anywhere you have the old card number set as your payment choice.....such as shopping sites, other financial institutions, utility bills.

Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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