Checking That Makes Sense for You

Now that you have received your new debit card from Firefighters First Credit Union:

1. Ensure that you activate the card by calling the number on the sticker (800) 992-3808

  • You will be prompted to create a Personal Identification Number (PIN)
  • Sign the back of your new debit card immediately
  • Start using your new debit card

2. Destroy your old card once your new card has been activated. Your old card will no longer be valid.

If you have a replacement or reissued card, here’s what to consider:

Contact merchants that may have your previous card number to process automatic payments. Examples include:

  • Gym memberships
  • Alarm monitoring companies
  • Toll Road speed pass
  • Club memberships
  • iTunes account
  • Any other automatic payments

Plus, anywhere you have the old card number set as your payment choice.....such as shopping sites, other financial institutions, utility bills.

We also offer CardValet®

Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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