Visa Debit card

The Visa Debit card gives you worldwide access to your checking account without writing a check. It's accepted for purchases and also acts as your ATM card. Use it at stores instead of writing a check. Use it at ATMs to make deposits, get cash and more.

• No Annual Fee
• Thousands of Surcharge-Free ATMs
• Features Fraud Protection Zero Liability
• EMV chip technology

Available on your Ready checking, eChecking and Business Checking accounts.

Activation
• When you receive a new Debit card please activate it immediately by calling (800) 992-3808
Click here for more Debit card activation information


PIN
You are able to choose a custom PIN after activation by calling (800) 992-3808. Once a personal PIN is on the card, you are able to change PIN by calling or at a Firefighters First CU ATM. However, you are not able to put a PIN on the card for the first time at an ATM.


Card ValetYour card on your terms. CardValet is a free app that gives you more control over your card activity. Learn more.

Introducing Enhanced Security Chip Cards!


Fraud
If you have had fraud on your card, please contact us at (800) 231-1626 and follow the phone prompts. We will block your card, complete fraud forms, and order a new card for you.


Lost/Stolen
If you have a lost or stolen card, please contact us at (800) 231-1626 and follow the phone prompts. We will block your card, complete any required forms, and order a new card for you. Learn more.


Reward Points
E Check Cards and Business Debit cards
• eChecking and Business checking accounts come with a FREE Debit card.
• Both will earn 1 point for every $2 spent using the Debit card (signature)
• Points may be combined across accounts (business & personal)
• Existing points will roll over
• Points will expire after 5 years. All current points are being reset and will expire in 2020.
• New Reward Site with a wider variety of redemption options will launch in October
• NEW Rewards Redemption OPTION: Members can redeem points for CASH deposited into their checking account Redeem points through website or new mobile reward app
• To manage your Rewards, visit uchooserewards.com


Ready Checking Debit card
You receive a FREE Debit card with Ready Checking, for easy access to your money at thousands of no-fee ATMs.


Travel Notifications
If you happen to be travelling internationally, you may submit a travel form through online banking or call 800-231-1626 and follow prompts to general card inquiries.


Member Support
You have 24x7support for any Debit card inquiries (such as activation, PIN selection, dispute/fraud, lost/stolen support) by calling (800) 231-1626


Contact Information
Activation/PIN Selection: (800) 992-3808
Dispute/Fraud: (800) 231-1626
Lost/Stolen: (800) 231-1626


Firefighters First Credit Union

"Started in 1935, our purpose is to improve the financial lives of firefighters and their families."

- Firefighters First Credit Union

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*An Extraordinary Dividend Bonus or an Interest Refund may be declared at the discretion of the Firefighters First Board of Directors at year-end.

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Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.
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