Visa® debit card

The Visa® debit card gives you worldwide access to your checking account without writing a check. It's accepted for purchases and also acts as your ATM card. Use it at stores instead of writing a check. Use it at ATMs to make deposits, get cash and more.

• No monthly, annual, replacement or lost card fees
• Thousands of Surcharge-Free ATMs
• Visa® Zero Liability protection
• EMV chip technology
• Help prevent fraud using our free CardValet® app
• Securely and conveniently make purchases using your Digital Wallet

Available on all Ready checking, eChecking and Business Checking accounts.

• When you receive a new debit card please activate it immediately by calling (800) 992-3808
Click here for more debit card activation information

You are able to choose a custom PIN after activation by calling (800) 992-3808. Once a personal custom PIN is on the card, you are able to change that PIN by calling or at a Firefighters First CU ATM. However, you are not able to put a custom PIN on the card for the first time at an ATM.

Card Valet Your card on your terms. CardValet® is a free app that gives you more control over your card activity. Learn more about CardValet®.

Enhanced Security Chip Cards

If you have had fraud on your card, please contact us anytime at (800) 231-1626. We will block your card, complete fraud forms, and order a new card for you.

If you have a lost or stolen card, please contact us at (800) 231-1626. We will block your card, complete any required forms, and order a new card for you. Learn more about Lost/Stolen cards.

Reward Points
eChecking debit cards and Business debit cards
• eChecking and Business checking accounts come with a FREE debit card.
• Both will earn 1 point for every $2 spent using the debit card (signature)
• Points may be combined across accounts (business & personal)
• Existing points will roll over
• Points will expire after 5 years.
• Can redeem points for 1% cash back on your credit card
• To manage your Rewards, visit

Travel Notifications
If you happen to be travelling internationally, you may submit a travel form through online banking or call 800-231-1626.

Member Support
You have 24x7 support for any debit card inquiries (such as activation, PIN selection, dispute/fraud, lost/stolen support) by calling (800) 231-1626

Important Contact Information
Activation/PIN Selection: (800) 992-3808
Dispute/Fraud: (800) 231-1626
Lost/Stolen: (800) 231-1626

Visa's Zero Liability policy covers U.S. issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details.

Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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