Welcome to smarter banking.

Firefighters First Credit Union is banking with a twist: We are committed to providing legendary service to our members. And as member/owners of the organization, our members share in our success and profitability through competitive share and loan rates, value added services and a lower fee structure. In fact, in 2018 we paid out over $2 million to our firefighter members and their families. What big bank does that?

Extraordinary Dividend Bonuses and Interest Refunds are unique benefits among financial institutions. Payouts vary based on member relationships, but it's not uncommon to see payouts of over $3,000. It's because of these benefits that Firefighters First Credit Union can follow through with its proud tradition of sharing the profits with its members – the Fire Family.

Great Rates & Lower Fees

Here, firefighters come first. We respond to firefighters' unique financial needs and help you get ahead by delivering tailored financial tools that let you enjoy life, both at the station and at home. Enjoy our fee-free checking account with unlimited access to more than 30,000 CO-OP network ATMs (that's way more than the big banks offer). Plus we consistently offer some of the highest savings rates and lowest loan rates around. View a complete list of savings, auto, credit card, Home Equity, and mortgage loan rates.

Legendary Service

Firefighters First Credit Union is committed to providing our members with exceptional financial products and services, along with legendary customer service. You have the ability to access your accounts and manage financial transactions through the CO-OP ATM and Shared Branch network of credit unions that have joined together to bring your financial services closer to home.

This means you can use nearly 30,000 ATM locations nationwide—and save money, because they're all surcharge free. In addition, you're welcome at more than 5,000 credit union branches and over 2,000 self-service locations. That adds up to convenience comparable to the country's largest banks.

You will also have access to ATMs at a variety of places you may commonly shop, including select 7-Eleven®, Rite Aid® and Costco® locations*. As well as full-service interaction through shared branch locations, for those times when your transactions require more than an ATM. It's easy to find the nearest location. And again, all this convenience comes with no surcharge fees. It's one more way we are helping to keep more money in your pocket.

Our team is committed to serving our Fire Family – it is not uncommon to have someone from our team drive to the station or a member's home to get a loan document signed or deliver an urgent check. We really are here to help make things easier for our members.

*Firefighters First Credit Union is not affiliated with 7-Eleven®, Rite Aid® and Costco®.

Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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