Frequently Asked Questions

How do I register to use the Fire Cal App?

The process to register Fire Cal is easy. Simply enter your email address, create a password, then follow the on-screen instructions to select a department & shift from the existing list of fire departments.

The registered user becomes the primary user of the application. The primary user can change their department & shift at any time.

What other mobile devices does Fire Cal support?

At this time, Fire Cal is only available for the iPhone and iTouch. We encourage you to check back for further developments.

What are the requirements for a password?

A password must be a minimum of four (4) characters, and may use alpha-numeric characters and special characters. No spaces allowed.

What if I forget my password?

Should you forget your Fire Cal password, please use the password retrieval feature to regain access.

How do I access my online banking accounts & bill pay from Fire Cal?

You cannot. Fire Cal is not a mobile banking application. To access your credit union accounts, please visit

Do I have to be a member to use this App?

No. Fire Cal can be used by anyone with an iPhone or iTouch.

Can I log in with my online banking password?

No. The password you establish for Fire Cal is unique to the app.

How do I get my events or appointments from my online banking calendar onto the Mobile App?

Fire Cal is a separate calendar application and does not sync with any other programs such as the FIRE OnLine Home Banking calendar or LAFCU’s free eCalendar here.

How do I use the Calendar?

By default, the Calendar is displayed with all available shifts (A, B & C). Users can select their own shift by choosing the My Shift button on the top left corner. Choose All Shifts to go back.

To navigate between different months, choose the left/right arrows next to the calendar month shown.

If there is an event on a particular date, it'll be indicated by a "." (dot) on the relevant date(s). When you select a date with an event, the event details will be displayed.

How do I add an event?

To add an event, first select the date & select the ‘+’ button on the top right corner of the screen. The user needs to input the event details like:

  • Event title/description (mandatory field)
  • Event venue
  • Event type (birthday, anniversary, dinner...)
  • Event start date
  • Event end date
  • Event notes

Additional notes about events:

Primary users can edit & delete events created by the secondary user. However, secondary users cannot edit or delete the events created by the primary user.

Primary & secondary users can view events created by the credit union 'admin,' but cannot edit or delete them.

Users who opt for the promotions & notifications at registration time will receive a notification alert when the event is created. Users can also enable/disable these notifications from the Settings tab.

Users can view the latest top 20 events in the Notifications tab besides the Settings tab.

Can I add recurring events?

At this time, this version of the app does not support recurring events. Look for this in future updates.

Can I set up a reminder for an appointment/event?

When you create an event, Fire Cal will automatically setup a reminder. Reminders are sent 24 hours in advance.

How do I change a department/shift?

To change a department or shift, click the settings icon on the menu. Select the department & shift. Click save.

How do I share my calendar?

A user's calendar can be shared with a secondary user. Secondary users are created by the primary user.

How do I create a secondary user?

Go to: Settings > Create Secondary User > [Enter email id & password for secondary user registration.]

Secondary users have limited rights and cannot change the department or shift.

How many users can share my calendar?

Primary users can have more than one secondary user. However, only one secondary user can be enabled at a time. Primary users can disable all secondary users from application access.

To manage secondary users go to: Settings > Manage Secondary User

Can I view Fire Cal on my iPad?

The app is not specifically designed for the iPad. However, an iPad user can download the app and view a magnified version (2X).

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Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

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