Over $1.5 Million in Annual Profit Sharing for 2017!*

Share in our success!

At Firefighters First Credit Union, our members are owners and we hold true to our over 80 year legacy of firefighters helping firefighters. That is why we return our profits directly to our members in the form of an Annual Profit Sharing program. With this year’s over $1.5 Million payout, it brings the total amount we have paid back to our members to over $44 Million since 1981.

How we do it

  • We deliver the products and services our members need and want. We make it easy and convenient and our service far exceeds other financial institutions.

  • With each new fire department and new family member contributing to the success of your credit union, the rewards grow for our entire Fire Family.

Demonstrating a clear difference

Our commitment to our members remains as strong as ever. We continue to focus on member loyalty by delivering exceptional products and services, and personable service. We know our members and go the extra mile to exceed their expectations. That service pays off with member satisfaction.

  • It is rare to find an organization today that shares any percentage of their profits. As a cooperative, this is part of our foundation.

  • Many credit unions have stopped sharing their profits, and it is unheard of when it comes to larger banks.

As a thank you for using additional products, each Household will receive $30 for each of the following services they have**:

  • Firehouse Financial account***
  • Firefighter Insurance Services account
  • Have a business loan (this can be a commercial real estate, VISA, Line of Credit, etc.)
  • Secondary market mortgage (you have your real estate loan with us but it is serviced on the secondary market through Fannie or Freddie)

Proving One Important Point

The more you bring to the Credit Union, the more you receive in return!

For details regarding your specific payout, please log on to your account in online or mobile banking or check your December 2017 statement.

We continue to focus on delivering legendary service to each member and to try and exceed your expectations with every interaction. We are proud to share our success with you and we couldn't do it without the trust, loyalty and support of our members.

* Exclusion from the year-end Annual Profit Sharing program may occur at the discretion of the Credit Union for accounts with any loan technically in default per the original agreement. Profit Sharing will not be paid to any member who had a delinquency condition of 59 days or more on any loan during the period of January 1, 2017 through December 31, 2017, regardless of the current status of the account. Refunds will not be paid to any member with a Firefighters First mortgage whose property taxes are more than one-year delinquent, had more than one extension agreement on a loan or has a mortgage loan that was modified, nor will payouts be made to any closed primary share accounts. Not included in the Profit Sharing program are the following share and loan types: Share draft (personal or business), Holiday Helper, Freedom certificates, any business loans, share or certificate secured loans, Senior Equity Access real estate loans, Retirement or Fire Station loans, Credit Builder loans, Privilege Pay loans, and Emergency loans. Other exclusions may apply. All payouts, except IRA, will be posted to the checking account, and if no checking account then to the share account. IRA payouts are posted to the IRA account unless that IRA account is closed, then the payout will be posted to the checking account, and if no checking account then to the share account. Members who have used Firehouse Financial and have a balance over $100, Firefighter Insurance Services, Business Services, and Secondary Market Mortgage Loan services, from January 1, 2017 to November 30, 2017, received an additional $30 for each of these services. Members who have used Firehouse Financial and have a balance over $100, Firefighter Insurance Services, Business Services, and Secondary Market Mortgage Loan services, from December 1, 2017 to December 31, 2017, will receive an additional $30 for each of these services on January 31, 2018.

**Only 1 payout per household for each of the additional services. Payout for additional services is posted to the Primary member’s checking account, and if no checking account then to the share account.

***Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. account.

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Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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