Email Contact Information

Please do not send personal or confidential information to the Credit Union via email. To ensure the security of your information, log in to FIRE OnLine and submit a secure email.

FIRE OnLine & Technical Support

Member Services/Call Center: Account inquiries, card services, funds transfers, online banking, etc.

Consumer Lending: Autos, Credit Cards, Lines of credit, RV, Motorcycle, Insurance, loan applications, etc.

Real Estate: Loan applications, refinancing, consultation, etc.

FIREHOUSE Business Services: Business Loans and Services

Asset Recovery: Late payments and payment arrangements

Senior Management

Mike Mastro, Chief Executive Officer

Dixie Abramian, Chief Strategy Officer/Chief Operations Officer

Kelly Ramsay, SVP, Marketing

Dyan Mashman, SVP, Information Technology

Matt Mitchell, SVP, Lending

Cindy Iwamoto, SVP, Finance

Mary Steudle, VP, Human Resources

Sign Up for Online Banking

Ready to sign up for FIRE OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to FIRE Online at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for FIRE OnLine.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

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